Contact ZyroTV
Receive ZyroTV Get assistance with setup, billing, or channel inquiries. Our helpful team is ready around the clock via WhatsApp or contact us via email.
Live Chat
Like real-time chat? The chat widget works when active. Otherwise, email us.
Start a RequestGet in touch
General Inquiry
Need help with installation, payments, or service? Drop us a message.
Sales & Billing Assistance
Obtain advice, control account plans, or clarify payment questions.
How Can We Help You?
Choose a category for customized help and useful shortcuts.
Setup & Installation
Comprehensive guides covering Smart TV, Firestick, Android, iOS, MAG, and beyond.
Billing & Payments
For concerns regarding invoices, receipts, or payments, we utilize the secure Stripe checkout system.
Technical Issues
We’re here to help refine your setup for buffering, EPG, or app-related inquiries.
Channel Requests
If you’re looking for a channel or region, inform us, and we’ll verify its availability.
Account & Activation
Missing your credentials or activation email? We’ll swiftly verify and send them again.
Apps & Compatibility
We’ll recommend the best IPTV apps and settings for your specific device.
Frequently Asked Questions
Get rapid responses to typical questions about support, setup, billing, and devices.
Ensure you provide your device, app, plan, and a brief explanation of the problem or request.
Check your spam or junk folder. If it’s still not there, contact us via WhatsApp We’ll resend it without delay.
Yes, you can get more connections as add-ons. Ask sales for specifics when you write in.
Check out the Installation page for step-by-step directions for Firestick and similar devices.
Review our Refund Policy to learn about eligibility, deadlines, and the process for submitting a request.
On Smart TV, try Smart IPTV or IPTV Smarters. Android users can use TiviMate or IPTV Smarters. iOS users should go for GSE Smart IPTV or IPTV Smarters.
Use a connection of 30+ Mbps, opt for 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, increase buffer size, and stop other downloads or streams.
In the app settings, refresh or reload to update playlists and EPG. If problems persist, delete and reinsert your M3U and EPG URLs.
Stripe enables us to accept payments from major cards.
Certainly. Adjust your renewal settings directly from your account or reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly